Shipping policy

Arborist Warehouse ships Australia-wide from Leichhardt, NSW. Shipping is calculated at checkout based on the total weight of your order and your delivery state.

Standard (NSW, VIC, QLD, SA, TAS, ACT): up to 10 kg $15.00; 10-15 kg $17.50; 15-20 kg $22.50; 20-25 kg $27.50; over 25 kg $32.50.

Northern Territory: up to 10 kg $17.50; 10-15 kg $35.00; 15-20 kg $42.50; 20-25 kg $50.00; over 25 kg $57.50.

Western Australia: up to 1 kg $15.00; 1-3 kg $20.00; 3-5 kg $27.50; 5-10 kg $32.50; 10-15 kg $92.50; 15-20 kg $150.00; over 20 kg $200.00.

Dispatch: orders placed before 3pm on a business day are dispatched from our Leichhardt warehouse the next business day. You will receive tracking details by email once your order ships.

Delivery times: metropolitan areas are typically 2-5 business days from dispatch. Regional areas, the Northern Territory and Western Australia may take longer. These are carrier estimates and are not guaranteed.

Bulky items: ropes, poles and rigging equipment over 20 kg may be sent as separate consignments or require additional freight. We will contact you before dispatch if this applies to your order.

Returns: please see our Return and refund policy.

Questions about your delivery: hello@arboristwarehouse.co